Privacy Policy
Last updated: January 2025
Introduction
Northern Technical Systems ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We serve businesses of all sizes, and this policy applies to all clients and website visitors regardless of location.
Information We Collect
Information You Provide
- Contact information (name, email, phone number, address)
- Company information (business name, industry, size)
- Technical information about your infrastructure
- Communications and correspondence with us
- Payment and billing information
Information Collected Automatically
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- Service Providers: With vendors who perform services on our behalf (e.g., hosting, payment processing)
- Business Partners:With technology vendors when necessary to provide services you've requested
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and applicable legal requirements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@northtechsys.com.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may limit some features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Northern Technical Systems
2101 Terminal Rd, Building A, Suite 1337
Fort Worth, TX 76106
Email: privacy@northtechsys.com
Phone: 1 (866) 624-2005